This Privacy Policy describes how ScopeSee ("Company," "we," "us," or "our") collects, uses, shares, and protects your personal information when you interact with our website, applications, Chrome extension, and analytics services(collectively, the "Services"). By accessing or using our Services, you acknowledge that you have read, understood, and agreed to the practices outlined in this Privacy Policy. If you do not agree, please discontinue use of our Services.
1. Introduction
Welcome to ScopeSee ("Company," "we," "us," or "our"). We are committed to protecting your personal information and your right to privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:
- Visit our website https://scopesee.com/.
- Use our services, products, or interact with our platform.
- Engage with us through customer support, social media, or other channels.
Please read this Privacy Policy carefully. If you do not agree with its terms, do not use our Services.
2. Information We Collect
We collect various types of information to provide and improve our services. The data we collect may include:
- Personal Identification Information: Your name, email address, phone number, postal address, and any other contact details you provide.
- Account Information: Login credentials, user preferences, and settings related to your account.
- Technical Data: IP address, browser type, operating system, and device information.
- Usage Data: Information about how you interact with our website and services, including visited pages, session times, and browsing activities.
- Cookies and Tracking Technologies: We use cookies, web beacons, and analytics tools to track behavior and enhance your experience.
We collect this information through direct user input (e.g., account registration), automated tracking technologies (e.g., cookies), and third-party integrations (e.g., analytics tools).
3. How We Use Your Information
We use the information we collect to operate, improve, and personalize our services. Your data may be used for the following purposes:
- Providing and Managing Services: To deliver, maintain, and enhance our website, applications, and services.
- Improving User Experience: To understand how users interact with our platform and make enhancements.
- Communications: To send service-related updates, account notifications, and support messages.
- Marketing & Promotions: To send offers, newsletters, and targeted advertisements (with your consent).
- Security and Fraud Prevention: To detect, prevent, and respond to security threats, fraud, and abuse.
- Legal and Compliance Obligations: To comply with applicable laws, enforce terms of service, and fulfill regulatory requirements.
We may aggregate or anonymize data to generate insights without identifying individuals. If we need to use your information for any other purpose, we will seek your explicit consent.
4. Sharing Your Information
We do not sell your personal information. However, we may share your data in the following cases:
- With Service Providers: We may share information with trusted third-party vendors who assist us in providing hosting, payment processing, customer support, marketing, and analytics services.
- Business Transfers: If ScopeSee is involved in a merger, acquisition, or asset sale, your information may be transferred to the new entity.
- Legal Requirements: We may disclose your data if required by law, court order, or government regulation, or to protect our legal rights and comply with law enforcement requests.
- Preventing Harm: If necessary, we may share your data to prevent fraud, security threats, or protect users from harm.
- With Your Consent: We will share your personal information with third parties only when you have provided explicit consent to do so.
Any third parties we engage are required to protect your data and only use it for the specified purposes.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. By using our Services, you agree to our use of these technologies.
- What Are Cookies? Cookies are small data files stored on your device that help improve website performance and functionality.
- Types of Cookies We Use:
- Essential Cookies: Required for website functionality, such as authentication and security.
- Performance Cookies: Help us analyze website usage and improve performance.
- Functional Cookies: Remember your preferences to enhance user experience.
- Advertising Cookies: Used to deliver relevant ads based on your interests.
- Third-Party Tracking: We may use third-party services such as Google Analytics and Facebook Pixelto understand user behavior and improve our services.
- Managing Cookies: You can adjust your cookie preferences in your browser settings. Disabling cookies may affect certain features of our website.
6. Data Security
We take data security seriously and implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
- Encryption & Secure Storage: We use end-to-end encryption and secure cloud storage to safeguard sensitive data.
- Access Controls: Only authorized personnel have access to personal data, and they are required to adhere to strict confidentiality policies.
- Regular Security Audits: We conduct periodic security reviews and updates to ensure our systems remain secure.
- Threat Monitoring: Our security team continuously monitors for potential threats and takes proactive measures to mitigate risks.
- User Responsibilities: While we take all reasonable steps to protect your data, you are responsible for maintaining the confidentiality of your login credentials and reporting any suspicious activity.
Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure. If you suspect a security breach, please contact us immediately at support@scopesee.com.
7. Your Data Protection Rights
Depending on your location, you may have certain data protection rights under applicable laws, such as the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA).
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You have the right to request corrections to inaccurate or incomplete data.
- Right to Erasure ("Right to Be Forgotten"): You can request the deletion of your personal data, subject to legal or operational obligations.
- Right to Restrict Processing: You can ask us to limit how we process your personal data.
- Right to Object: You have the right to object to our use of your data for marketing or profiling purposes.
- Right to Data Portability: You can request your data in a structured, commonly used format for transfer to another service.
- Right to Withdraw Consent: If we process your data based on consent, you may withdraw it at any time.
- Right to Lodge a Complaint: If you believe your rights have been violated, you can file a complaint with a data protection authority.
To exercise any of these rights, please contact us at support@scopesee.com. We will respond within the time required by applicable laws.